08.09.2024 | 01:35

Madrid launches an AI-based virtual assistant for travel agents

17 July, 2024

In recent years, the city of Madrid has implemented different digital tools to facilitate access to this information. New museums, updated routes, the refurbishment of monuments and an ever-growing line-up of musicals. Keeping up to date with the latest in Madrid can be very complicated and the Madrid City Council’s Department of Tourism wants to make it easier for travel agents.

To this end, it has created new ways of communicating its offer. One of the most recent is the virtual assistant based on generative artificial intelligence VisitMadridGPT, which offers all the information that both the traveller and the tourism professional need to plan their trip to Madrid.

© Pexels

Instantaneous and taking the capital’s official portal of information as its unique source of information, it is available on the VisitMadridGpt webpage. It is a free service that operates 24/7, and can generate responses in 95 languages, from English and Spanish, to French, Japanese, Chinese and Hindi, to name a few.